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Frequently Ask Questions

Below are some frequently asked questions about our Certified Nurse Assistant and Nurse Aide Training classes. This list is by no means exhaustive. If you do not see the answer to your questions on this list please call Heather at ext. 307 and she will be able to assist you.

For the first 2 weeks the hours are flexible online for a total of 40 hours.  The 3rd week of in-person Skills Laboratory and Clinicals is Mon. – 9 – 3:30, Tues.-Wed. – 9-4, Thurs.-Fri. – 7:30 – 3:30 .

Unfortunately, we do not have financial aid, but we can work out a payment plan.

Yes, you can do weekly payments or bi weekly payments, but it needs to be paid in full upon the first day of class.

We accept payment in the form or cash, check, credit card.

Yes we do.  We also like to keep in contact with our students to hear about their travels/experiences they have.

No, unfortunately children cannot attend the class or clinical sites.

Come to 4 Stony Hill Rd, Wilbraham, MA and ask for Heather or reach out to Heather at ext.  307.

No, you don’t need a vehicle. The school is located on a bus route. The week of clinicals though you may need to secure a ride to the clinical site.


Questions? Comments? Want to know more? Feel free to email, call, or fax us and we will get back to you as soon as possible.

Excel Training Institute
4 Stony Hill Road
Wilbraham, MA 01095

Phone: 413-583-8900
Fax: 413-583-8891

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